ONLY 12% OF BUSINESSES INVEST SUFFICIENTLY IN THEIR FRONT-LINE LEADERS
According to Harvard Business Review, front-line managers and supervisors make up roughly 60% of a company’s management ranks. They are the glue that holds a business together and responsible for the most critical day-to-day performance metrics.
However, most front-line leaders are often promoted up from the workforce without the proper training and leadership skills necessary to function effectively. A 2014 Harvard Business Review report uncovers that only 12% of the businesses surveyed invest sufficiently in their front-line managers.
Rarely do they know how to motivate people and successfully integrate the tools, methods, systems, and processes required for your firm to operate at full capacity. Yet, as much as 95% of your operational throughput flows through their hands.
Your front-line leaders wind up chasing problems and fire-fighting every day. Over time they learn to survive in the chaos, leading to disengagement from their job and sub-standard performance. Ultimately, they may burn out and leave. And in this tight labor market, finding someone to replace them can be time-consuming and costly. When trying to make these front-line leaders more effective, companies face many challenges.
We dig in, side by side with you and your team to uncover the issues affecting performance in order to put transformative and sustainable solutions in place. By implementing our recommendations, you'll empower your front-line leaders to deliver the performance metrics you need now and over the long haul. They'll be more engaged in their work and love what they do. And they'll appreciate the training and support you provided.
OUR UNIQUE AND PROVEN APPROACH TO FRONT-LINE LEADERSHIP TRAINING
We've developed our approach to managerial and supervisory training through years of working in large-scale firms, empowering their leaders, and delivering sustainable performance improvements. We deliver our training program throughout the day, as the action unfolds. This unique approach provides coaching and mentoring at the side of your front-line leadership team not only to develop their practical supervisory skills but how those abilities impact overall company performance. Our method of real-time, hands-on training empowers your firm's leaders with the decision-making skills, language, and behaviors necessary to deliver significant performance improvements very rapidly.
Our approach is based on the following actions:
WE DELIVER CRITICAL PERFORMANCE IMPROVEMENT FOR MANY INDUSTRY LEADERS IN MONTHS, NOT YEARS.