
Jason Quinnan, Project Manager, POWERS
Imagine hiring a new employee, full of potential and ready to contribute. Now imagine throwing them into their role with minimal training, a vague outline of expectations, and little support. Then, a few weeks later, you find yourself frustrated, asking why they’re not meeting expectations.
You can’t expect 100% productivity from a new team member if you’ve only given them 1% training. Yet, this mismatch between expectations and preparation happens all too often in workplaces.
The Cost of Minimal Training
Underinvesting in training doesn’t just result in slower ramp-up times; it can create long-term consequences, such as:
- Inconsistent Performance: Employees who lack proper onboarding or job-specific training struggle to meet expectations because they don’t know what “good” looks like.
- Decreased Engagement: New employees quickly feel overwhelmed and unsupported when they are expected to figure things out on their own. This leads to disengagement and even turnover.
- Lost Productivity: Without a strong foundation, employees waste time guessing how to do their jobs or making avoidable mistakes that require correction later.
- Weakened Team Morale: Other team members may have to pick up the slack or provide on-the-fly training, leading to frustration and reduced collaboration.
“Train people well enough so they can leave. Treat them well enough so they don’t want to.”
— Richard Branson
Investing in Training: A Path to Success
Effective training is about more than just handing out a manual or sitting someone through a few PowerPoint slides. Here’s how to create a meaningful training experience:
1Start with Comprehensive Onboarding:
Beyond administrative tasks, onboarding should focus on giving employees a clear understanding of the company culture, goals, and how their role contributes to the bigger picture.
2Define Clear Expectations:
Ensure new hires know what success looks like. Provide detailed job descriptions, role-specific goals, and concrete examples of high performance.
3Offer Hands-On Learning:
Training is most effective when employees have opportunities to practice what they’re learning in real-world scenarios. Pair them with mentors, shadow experienced team members, and give them guided tasks.
4Break Down Learning into Phases:
Don’t expect employees to master everything in the first week. Break training into manageable stages and focus on building skills incrementally.
5Provide Feedback and Support:
Check in frequently with new employees. Offer constructive feedback and address any gaps in their knowledge or skills as they arise.
6Reinforce Training Continuously:
Learning doesn’t stop after the first few weeks. Build a culture of continuous development through regular coaching, skill-building sessions, and opportunities for growth.
Closing Though
Remember, a new hire’s productivity mirrors the quality of training they receive. If you expect 100% results, you need to invest 100% effort in their development. The most successful organizations know that great employees aren’t just hired—they’re built.
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